Deal enables Riyadh Air to supply NDC and traditional content through Travelport’s extensive marketplace, supporting Saudi Arabia’s Vision 2030 aviation ambitions

LONDON, UK – November 20, 2025 – Travelport, a technology company that powers bookings for hundreds of thousands of travel suppliers, has signed a multi-year distribution agreement with Riyadh Air, the newly established Saudi Arabian national carrier wholly owned by the Public Investment Fund (PIF).

The agreement will enable Riyadh Air to distribute its content, including NDC and traditional fares, through Travelport’s wide-reaching marketplace. As a digitally native airline, Riyadh Air has selected Travelport to support its modern retail strategy, with NDC technology as the primary integration and legacy content as a secondary option.

Through this agreement, Riyadh Air will gain access to Travelport’s worldwide network of travel agencies and corporate buyers, enabling the airline to deliver dynamic, personalised travel offers to customers. Travelport will integrate with Riyadh Air’s Offer and Order host system to ensure enhanced connectivity and enriched retailing capabilities.

Vincent Coste, Chief Commercial Officer at Riyadh Air, said: “Partnering with Travelport gives us the global reach, distribution power, and retailing capabilities needed to support our goal of flying to over 100 destinations by 2030. This partnership is not only about enabling seamless travel experiences, but also about contributing to the broader national vision of economic diversification.”

“We are delighted to partner with Riyadh Air as they embark on their journey to become a leading international airline,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Riyadh Air represents a new generation of digitally native carriers, and our multi-source content approach will enable them to deliver personalized, retail-ready offers to travelers through our agency network. This partnership demonstrates our commitment to supporting innovative airlines as they modernize the travel experience.”

Riyadh Air is a cornerstone of Saudi Arabia’s Vision 2030, with ambitions to establish Riyadh as a world-renowned aviation hub and reach 100 destinations by 2030. The airline has placed over 180 aircraft orders and is positioning itself as a major player in the aviation world.

To help agencies compare NDC offers alongside traditional content, Travelport recently debuted its Content Curation Layer (CCL). Travelport’s CCL uses artificial intelligence and machine learning to aggregate multi-source content and return accurate, intuitive search results that are normalized and easier for agents and travelers to understand. This expertise will simplify the delivery of Riyadh Air’s retail-ready content to Travelport-connected agencies.

About Travelport
Travelport is a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next-generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in the UK, Travelport has employees in more than 60 countries. For more information, visit www.travelport.com.

About Riyadh Air
Riyadh Air is a digitally native airline wholly owned by the Public Investment Fund (PIF), focused on achieving the Kingdom of Saudi Arabia’s Vision 2030 goals to lead the aviation industry and establish Riyadh as a global destination and gateway. The airline operates from Riyadh International Airport and supports the Saudi Aviation Strategy’s broader vision and National Tourism Strategy, unlocking Saudi Arabia’s cultural and natural attractions to international tourists.

Media Contact
Travelport External Communications
Email: press@travelport.com

LANGLEY, UK – July 21, 2025 ― Travelport, a global technology leader that powers bookings for hundreds of thousands of travel suppliers, today announced a significant advancement in global air search speed for travel agents using Travelport+, its innovative, agent-focused modern retailing platform.

With search volumes rising due to growing content fragmentation, Travelport+ now delivers results in just 0.84 seconds, making it 23% faster¹ than before, even as shopping volumes have surged 200% since 2023.

This new breakthrough in search speed, paired with enhanced booking functionality, enables travel agents to respond faster, operate more efficiently, and deliver superior customer experiences. Coupled with Travelport’s industry leading API suite and innovative technologies like Content Optimizer and Productivity Automator, Travelport is helping agencies simplify complex workflows and increase revenue opportunities.

This agent-first approach continues to earn high marks in comparative industry surveys, particularly in North America, underscoring Travelport+ as the smarter, more intuitive, and amplified modern retailing solution:

• In a recent independent global survey², undertaken by Dynata, with 1,289 travel industry users and decision makers from across the globe (EMEA, APAC and Americas), Travelport ranked #1 easiest to use by travel agents.
• Travelport was ranked #1 for innovative technology³ in the Dynata survey. In the United States, Travelport ranked 11% higher than its competitors.
• The company is also ranked #1 in Travel Agency Software by G2.com, based on user reviews and satisfaction scores, and honored with other G2 awards, including “Best Relationship,” “Grid Leader,” and “Users Love Us”.

Travelport’s breakthrough in search speed and its high customer satisfaction scores reflect the company’s continued investment in innovative technology designed to help travel agents compete and thrive in an increasingly complex retailing landscape.

¹ Based on Travelport’s internal search speed testing and continuous analysis.

²  Based on a scale of 1-5, with 1 being “Not very user-friendly” and 5 being “Very user-friendly”, how user friendly are the products from the following brands: Travelport, Amadeus, Sabre.³ Which travel technology and distribution companies (Travelport, Amadeus, Sabre) do you associate with the following phrase: Has innovative technology.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

LANGLEY UK, February 5, 2025 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, and Azerbaijan Airlines (AZAL), the flag carrier of Azerbaijan, today announced they’ve renewed their content distribution agreement. Agencies using Travelport+ will have continued access to AZAL’s full range of retail-ready content, including ancillary services.

“Travelport has been an exceptional partner supporting our significant growth by ensuring our content is normalized and easily accessible for agencies,” said Jamil Manizade, Chief Commercial Officer at AZAL. “This extended agreement demonstrates our shared commitment to empower travel retailers with the ability to deliver better experiences for our customers.”

Agents using Travelport+ can view and compare the full range of fares and services from AZAL seamlessly in a single view, enhancing their ability to book the best offers for travelers. With Travelport’s AI-powered search enhancements, Content Curation Layer (CCL), agents can quickly and easily compare flight options and identify the most relevant offers from AZAL. Travelport’s CCL uses AI to normalize and enrich aggregated content so that airline offers are easier to understand and compare.

“This agreement ensures that agencies using Travelport+ will continue having streamlined access to enriched, retail-ready content from AZAL,” said Damian Hickey, Global Head of Air Partners at Travelport. “AZAL’s growth strategy will be greatly supported by our agency customers who are using Travelport+ to search and book the latest offers and additional routes from AZAL, along the capabilities needed to service and deliver exceptional experiences to travelers.”

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 About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in the United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

About Azerbaijan Airlines

Azerbaijan Airlines (AZAL), the national air carrier of Azerbaijan, is one of the leading aviation companies in the CIS region. Since its inception in 1992, AZAL has maintained exceptional standards, as recognized by Skytrax. In 2024, the airline was honored with the prestigious title of “Best Regional Airline in Central Asia / CIS” at the Skytrax World Airline Awards. AZAL is committed to expanding its network, frequently introducing new seasonal and charter flights. With a modern fleet of 26 aircraft, including Airbus, Boeing, and Embraer models, the airline connects over 50 destinations. For up-to-date flight information, visit Azerbaijan Airlines’ website at www.azal.az.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

New proprietary research from Travelport, combined with cross-industry insights, highlights key trends that will transform the travel industry in 2025

 LANGLEY UK, January 15, 2025 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel agencies and suppliers worldwide, today unveiled its 2025 State of Modern Retailing Report. This report, combining new proprietary research and cross-industry insights, outlines critical trends reshaping the travel industry in 2025, including heightened demand for transparency, the emergence of new subscription models, and AI-driven advancements in the travel retail experience.

“Consumers are clear about what they want from the travel industry: simplicity, transparency, and trust,” said Jen Catto, Chief Marketing Officer at Travelport. “Our latest research shows that travel has reached a tipping point. Modern retailers who embrace radical transparency, adopt AI responsibly, and deliver streamlined experiences will thrive in this evolving landscape.”

Five Key Trends to Watch in 2025:

1. Consumer-washing ends; Radical transparency begins

Travel companies face growing criticism for “consumer washing,” a practice where businesses advertise deceptively low prices, hiding fees or conditions until checkout. Nearly half (44%) of surveyed consumers ranked airlines, hotels, and travel companies as major offenders, second only to credit card companies (45%).

Modern retailing requires honesty at every stage of the customer journey. Brands that eliminate hidden fees and agencies that present clear, comparable options across suppliers will earn customer loyalty. Radical transparency is not just a necessity—it’s a competitive advantage.

2. Disruptors Delivering Simplicity Will Outpace the Laggards

Fintech disruptors have reshaped banking, with 47% of consumers agreeing they’ve made personal finances easier to manage. However, the travel industry lags behind. Over half of consumers (56%) report that airline offers have become more confusing over the past decade.

To match fintech’s success, travel brands must embrace agile, API-led technology that enables seamless integration of new content, data, and features. Those who simplify the shopping experience will stand out in a crowded market.

3. Distribution Partnerships Drive Consumer Growth

The overwhelming number of content options across industries has led to choice overload. In streaming services, for example, 56% of consumers feel overwhelmed by the amount of content available on traditional and streaming channels, and 75% would prefer one bundled subscription.

Travel is no different. Forward-thinking companies are forming unconventional partnerships to meet consumers where they shop. For example, low-cost carriers (LCCs) are opening up their content to travel retailers, recognizing that a multi-channel approach simplifies the consumer experience while driving loyalty.

4. Travel Subscriptions Gain Traction

Travelers are increasingly turning to subscriptions. Online travel agencies (OTAs) like eDreams ODIGEO have demonstrated the potential of this approach, boasting more than 6.5 million Prime subscribers. Its subscription model is currently the company’s largest contributor of revenues and margins.

1 in 3 consumers (35%) surveyed said that they would consider a travel subscription in 2025, highlighting that this business model is primed for growth. Benefits such as convenience, cost savings, and exclusive perks make subscriptions a compelling alternative to traditional loyalty programs.

5. AI Raises the Bar for Travel Retailing

AI adoption is accelerating, with 58% of people using AI in their personal or professional lives. Travel ranks in top three industries for AI trust, with 42% of consumers trusting travel brands to use AI responsibly. In fact, 80% of frequent travelers already feel comfortable using AI for trip planning.

AI-driven tools will revolutionize travel retailing in 2025, from predicting travel behavior to curating personalized offers. For agencies, AI will simplify managing multi-source content and enable more effective customer service and upselling.

To read the full report or to learn more about Travelport, please visit Travelport.com/Trends-2025.

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About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in the United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

• New, multi-year distribution agreement includes full range of NDC-sourced Air Canada content for Travelport-connected agencies and travel management companies
• Long-term partnership ensures worldwide distribution via Travelport+, including full end-to-end servicing of NDC bookings
• Launch of Air Canada’s NDC content expected in the coming months 

LANGLEY UK, October 11, 2023 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, and Air Canada, Canada’s flagship carrier, today announced they have renewed their content distribution agreement, which includes New Distribution Capability (NDC) content and servicing.

With this agreement, Travelport-connected agencies worldwide will continue to have access to the widest range of products and ancillaries from Air Canada, along with superior servicing capabilities. As Travelport delivers retail-ready content from the carrier, including NDC content, agency customers will be able to easily search, view and compare Air Canada’s dynamic offers all in one place. Travelport and Air Canada anticipate the launch of the airline’s full NDC solution on Travelport+ in the coming months, which will include full end-to-end servicing of NDC bookings to help agencies easily manage trip changes and exchanges.

“Travelport and Air Canada share a decades-long relationship and we’re pleased to be taking this important next step as we modernize our distribution capabilities,” said Mark Nasr, Executive Vice President, Marketing and Digital for Air Canada. “Together, we will enable the delivery of the full range of content and fares that Air Canada provides to our travel trade partners, as well as access to the many upcoming products and services that are focused on improving travel for our customers.”

“Our new long-term agreement with Air Canada is a result of our shared focus on making it easier for agents to shop, sell and service dynamic offers with access to even more content from all sources – including NDC,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “As we prepare to roll out our Air Canada NDC solution in the coming months, our agency customers can rest assured they will have continued access to extensive offerings from Air Canada, including personalized offers and the ability to easily manage all aspects of their customers’ travel within a single view of product features and ancillaries.”

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 About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

About Air Canada

Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental rewards. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft.  Air Canada aims to achieve an ambitious net zero emissions goal from all global operations by 2050. Air Canada shares are publicly traded on the TSX in Canada and the OCTQX in the US.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

Shaun Soh
Senior Communications Manager, APAC
shaun.soh@travelport.com

Beau Avis
External Communications Coordinator
beau.avis@travelport.com

Just five months after Travelport announced the acquisition of Deem, the global technology company has confirmed the corporate booking tool’s integration with Travelport+

LANGLEY UK, August 8, 2023 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of suppliers worldwide, today confirmed the integration with Deem, a leading corporate travel management platform, with Travelport+. The announcement comes just months after Travelport publicized the game-changing acquisition, a move intended to fulfill a growing need for a tight, fully-integrated tool that provides access and end-to-end servicing of all multi-source content, including NDC.

“Business travelers want, and deserve, the same modern retailing experience as leisure travelers,” said John Elieson, COO and Deputy CEO of Travelport. “When Travelport announced the acquisition of Deem in March, it was with the intention of providing the corporate travel world with award-winning, complementary tools that are as revolutionary, modern, and easy-to-use as Travelport+. We’ve not only delivered on that promise, but are proud to confirm the integration of the Deem and Travelport+ platforms.”

Together, Deem and Travelport are modernizing the corporate travel experience. Travel management companies (TMCs), corporations and their travelers that utilize Deem and Travelport+ will be able to access a wide range of rich and relevant content, all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature uses powerful artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travelers a more modern retailing experience with faster search responses, more pertinent results, and greater accuracy. When seamlessly integrated with Deem’s award-winning, modern user interface, this will allow travelers to stay within their corporate policies while ensuring bookings (including NDC) are fully serviceable.

In the 150 days since the acquisition, Deem has continued to thrive, with notable moments such as:

• Being named a Champion in Software Reviews 2023 Travel Management Emotional Footprint Awards
• Expanding to support global customers in more than 60 countries
• Achieving a net score of 9.5 in a customer satisfaction survey, a nearly two-point lead ahead of industry standards
• Receiving the highest CX score (9.7) of all corporate booking tools
• Rebranding the Etta platform to the company’s namesake, Deem, to increase clarity and unite products under a single iconic name that has become synonymous with innovation in corporate retailing
• Winning a Stevie Award for its Diversity and Inclusion campaign

When looking towards the immediate future, Travelport has big plans for the GDS-agnostic tool. In 2024 alone, Travelport expects Deem to:

• Accelerate its international expansion, doubling its global footprint with a focus first in EMEA, followed by APAC
• Evolve the user interface to continue to revolutionize the corporate travel retailing experience and deepen the industry-leading gap that Deem already has in front of its competitors
• Implement enhanced emissions data, which is already available on Travelport+

“We’ve heard our corporate customers and there are two key things that they need,” Elieson continued. “First, they want a one-stop shop for all content through a single tool. And, just as important, they want ease of traveler servicing, meaning the content needs to be the same as what their TMC partner sees. By combining traveler-first, human-centric design with a best-in-class user experience, we’ve brought the ease and enjoyment of booking leisure trips to business travel. Making that content both accessible to and easily managed by their TMC partner ensures travelers are covered, even when you factor in new products only available through NDC or other content sources.”

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 About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

About Deem

Deem is on a mission to transform travel. Through its award-winning, mobile-first, corporate travel booking and management software, Deem offers employees everything they need to easily make the right travel decisions for themselves and their company. Deem’s travel technology plugs into major travel agencies and expense solution providers, empowering more corporate customers and the world’s largest travel management companies. Acquired by Travelport in 2023, the company is headquartered in Oakland, California, with a second office in Dublin, Ireland.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

Shaun Soh
Senior Communications Manager, APAC
shaun.soh@travelport.com

Beau Avis
External Communications Coordinator
beau.avis@travelport.com

LANGLEY UK, August 3, 2023 – Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, today announced that New Distribution Capability (NDC) content from British Airways is now live on the Travelport+ platform. With Travelport, British Airways is delivering simplified access to NDC content to agents, so that travel retailers can easily book and service NDC offers for their customers. The content is available as of today in the UK and Ireland and will be followed by a global rollout for Travelport+ users around the world.

“We’re delighted that, together with Travelport, we’re now providing agents with a view of all our products and dynamic fares. With everything all in one place, we are empowering agents to take control of a wide range of content available to them for a more efficient and seamless booking experience,” said Ian Romanis, British Airways’ Director of Retail and Customer Relationship Management.

The Content Curation Layer (CCL) within Travelport+ is driven by powerful artificial intelligence (AI) and machine-learning capabilities in order to provide more accurate, relevant results for a faster, more streamlined booking experience for travel retailers. Agents using Travelport+ will be able to easily search, compare, book and service British Airways’ content all in one place, with access to a wide range of rich content, fares, and unique offerings with just a few simple keystrokes.

“Now that we have more content from different sources live in Travelport+, like British Airways NDC, agents can easily manage all aspects of their clients’ travel within a single view of product features, dynamic offers and ancillaries,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport.  “Travelport+ was designed to revolutionize the way airlines distribute their products by connecting suppliers directly with travel agents around the world through one unified platform. Following this launch, we will continue to deliver access to even more extensive offerings from British Airways, including personalized offers tailored to customer needs.”

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 About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

About British Airways

As a global airline and the UK’s flag carrier, British Airways has been flying its customers to where they need to be for more than 100 years. The airline connects Britain with the world and the world with Britain, operating one of the most extensive international route networks together with its joint business, codeshare, and franchise partners. British Airways flies to destinations in more than 65 countries. Its principal place of business is London, with its main home at Heathrow Terminal 5. British Airways is a founding member of the airline alliance oneworld, which serves around 1,000 destinations across the globe.  The British Airways press office can be contacted at press.office@ba.com.

Travelport Media Contacts:

Katie Cline
Senior Director, Global Head of External Communications
katie.cline@travelport.com

Jennifer Blackburn
Senior Communications Manager, Technology & Americas
jennifer.blackburn@travelport.com

Shaun Soh
Senior Communications Manager, APAC
shaun.soh@travelport.com

Beau Avis
External Communications Coordinator
beau.avis@travelport.com